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Safety for People who use AAC

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Telephones

People who use AAC and who can access a telephone can use speed dialing in cases of emergency. They may also be able to use a cell phone to get assistance. Click here to view sample emergency numbers.

Participants want appropriate technology, funding and services to support them in accessing telephones.

The following sample telephone set-ups are used by people who use AAC to support them around safety issues.

Item	Description	Sample(s)	Source
Cell Phones	Don clips his cell phone on a piece of tubing attached to the controls for his wheelchair. Don has preprogrammed his cell phone to speed dial emergency contacts. Don has programmed a number of emergency instructions in his communication device.		Most electronics stores and cell phone service prviders.
Cell Phone Headset	Don uses an earpiece and microphone for his cell phone. The microphone can pick up what he is typing on his communication device.		Most electronics stores and cell phone service prviders.
Hands-Free Phone	Don uses a hands-free phone and has mounted his communication device beside it so his messages can be heard over the phone.		Most electronics and department stores.
Large Keypad Telephone	Telephones with large, easy-to-access, buttons.		Most electronics and department stores.
Scanning Phone	A telephone that allows alternate (switch) acces for making and receiving calls.		Contact your local EADL services.
Personal Response Systems i.e. Lifeline	Lifeline is one type of personal response system. Unlike some others, it has a two-way communication and an individual protocol. Lifeline works with the client to personalize their response should the client activate the system.	Sample: Mrs. Smith pushes the single button for assistance. Lifelines gets a report on their screen that reads "Mrs. Smith has a communication disability and can answer Yes and No questions. It takes her several seconds to use her voice, so wait for her response when asking questions."	Contact Lifeline or another "personal emergency response system". If you need support, contact your local EADL service. (Lifeline Canada)

June 2006
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